Return Policy: Unless noted otherwise in the product description all items listed on and sold from this website may be returned within 30 days in new condition for a full refund (-shipping). Please pack items carefully, items packed with a total lack of care and received damaged from rattling around in the box without proper cushioning between the parts may be returned to you or a restocking charge may be assessed. Plastic bags are not sufficient protection, please use bubblewrap or multiple layers of newspaper at a minimum.
Refunds & Shipping Costs: All Refunds are Minus Shipping. Note that we often partially subsidize the shipping cost of heavy items or items being exported. If these items are returned for refund the actual postage cost will be deducted from the refund, not the subsidized price. We only aim to break even on actual shipping cost, after all our time & money spent packaging the item is lost. This does not apply to exchanges, unless they are returned as well. Returns which where purchased under any "Free Shipping" offer will also have actual shipping costs deducted if refunded.
Please Note: Since all payments received are converted to US dollars all refunds are denominated in US Dollars. Any Foreign Currency/BitCoin/Altcoin/Barter or other payments will be refunded at the US $ price of the item at the time of purchase.
If you purchased something and it isn't fitting as you expected or won't reach focus please view our Camera Adapter FAQ page for common issues. If you still have questions please email us. So long as you're looking for a solution we will often cross-ship the correct parts or pick up the shipping costs on exchanges for a different item. Please withhold long overly dramatic emails about how a simple T-Ring ruined your life and keep to the facts so we can help solve your issue. We are very reasonable people, knowledgeable and experienced in the field and really do want to help and work with you... and we want to do it better than anyone else! We thank you for your business!
3812 SW 16 Place
Cape Coral, FL 33914
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(Please include Camera & Telescope Models)